FAQs

Frequently Asked Questions

WONDERING ABOUT CAPACITY? Call ahead  (443-234-5581) to check on availability, especially on Saturdays and school holidays.
NOTE: We will be CLOSED for Private Parties on the following dates and times:
Saturday, May 4th, 12:00 - 2:00 pm

What are your hours of operation?

Currently we are open to walk-ins through Snow Hill Toys, located at 112 W. Green Street in Snow Hill MD, during regular Snow Hill Toys store hours. Store hours are:

How much does it cost?

The walk-in sessions are $19 for 90 minutes for a family of 4. Additional family members are $5 each. There is no charge fo under 1. Sign in and get an wristband for all the members of your group at the Snow Hill Toys check out register. 

What else should I know about my visit?

The Imagination Village is a street-shoe free environment, to ensure a clean and safe space for our little ones. Please wear socks or bring slippers with you. Shoe covers are avavilable for adults if they prefer not to remove their shoes. Trampoline socks are available for sale in sizes infant to adult. They are $3 per pair. We do not allow bare feet.

Please read and follow our rules, posted in the Family Activity Room.

What is a Membership?

Instead of paying for 90 minute drop-in sessions, membership provides reduced cost access (subject to available space) to the Imagination Village with an Annual Membership. 

Membership will be available by Memorial Day weekend for locals.

Who can be in my Family Membership?

Our Family Memberships are made up of one or more children, an adult responsible for the membership account, and any additional adults who will be supervising the children during their visits. The members do not need to be part of the same household so grandparents, adult babysitters (18 or older), or other responsible adults can be included in a family membership.

Can I bring a guest?

Yes! Your children can bring along a friend as a guest or you can include a guest adult. Guests are $5 per visit. Members receive 6 complimentary guest passes per year. The responsible adult must provide a waiver for the guest if they are under 18. Adult guests must complete their own waivers.

Can I reserve a specific play time at the Imagination Village?

Space is limited at the Imagination Village so we will be moving to a reservation system by Memorial Day weekend to ensure that the facility does not exceed its capacity. Watch this space for more information about that. 

In the mean time you can call ahead to 443-234-5581 and ask a staff member if the facility is full.

Do you do birthday parties?

Yes! Private parties are available. Private parties include 1 hour of supervised play time in the Imagination Village area followed by 1/2 hour of party time. We provide setup, cleanup, and supervision during the party. The facility is closed to members and walk-ins during these private parties so the number we will host each month will be limited. For more information about hosting your party with us and to arrange a meeting with a party consultant by calling the store.